We are here to help.

Below you'll find a list of frequently asked questions about our services.

What If A Student Needs Meal Accommodations?

We'll work with your school to determine how we can accommodate. If you have questions about a particular trip please contact us.

Last Updated: 
November 18, 2019

Can Babies, Toddlers, Or Children Accompany A Chaperone?

No. For safety reasons any children under school age are not permitted to accompany a chaperone.

Last Updated: 
November 18, 2019

Can Chaperones Drive Separately?

Any adults wishing to drive on their own will be charged the full price if all buses are not completely filled.

Last Updated: 
November 18, 2019

What Is Your Complimentary Policy?

Teachers are always our guests. As a rule, there is one complimentary for every 20 paid passengers once your minimums are reached. Teachers receive the first comps.

Last Updated: 
November 18, 2019

Are The Buses Wheelchair Accessible?

Yes. Simply let us know that you'll need a bus with a lift and we can accommodate.

Last Updated: 
November 18, 2019

Is There A Minimum Group Size?

No. We offer travel packages for groups of all sizes.

Last Updated: 
November 18, 2019

Do You Have Sample Itineraries?

You can view our brochure for a list of convenient travel packages.

Last Updated: 
November 25, 2019

How Far In Advance Should I Book?

We recommend booking 6-8 months in advance to get the best prices. However, we can accommodate if you're planning to travel sooner.

Last Updated: 
November 18, 2019

Are Driver And Guide Gratuities Included?

No. These are not included in your costs and are at your discretion. For your convenience, we are happy to include them in your pricing.

Last Updated: 
November 18, 2019

What Should I Put In The Group Name / Destination on Pay Now?

Please put your school's name or group's point of contact on the "Pay Now" link and we'll match it to the trip. The destination will be on your contract.

Last Updated: 
November 18, 2019

What Are Acceptable Forms Of Payment?

We accept Credit Cards and Checks. You may pay securely online through Blue Pay. Please send checks to P.O. Box 358 Timonium, MD 21094

Last Updated: 
November 18, 2019

Do You Require A Deposit?

A deposit of $100/bus is required for school buses. A deposit of $200/bus is required for coaches.

Last Updated: 
November 18, 2019

What Is Your Refund Policy?

A student or chaperone on a day trip without activity tickets may receive a partial refund if we have been notified 48 hours before the day of the tour. For overnight tours, refunds will be decided on a case by case basis.

Last Updated: 
November 18, 2019

When Is Final Payment Due?

The date for the final payment is stated on the contract. For purchase orders, please contact us.

Last Updated: 
November 18, 2019