As the day of our 2010 Convention celebration approaches, I want to express my sincere gratitude to you and the Greenspring Tours staff for being instrumental in the success of the Train Collectors Association (TCA) 56th National Convention held in Baltimore, Maryland, June 20-27, 2010.
During our initial convention committee meeting, you promised that “Greenspring Tours is committed to doing whatever it takes to create a wonderful convention experience for all your attendees.” I must say that you kept your promise! From the initial 26 site inspections through to the conclusion of the tours, you set the standard very high with your proficiency in tour planning, organization, and implementation services. This was all done economically, while at the same time ensuring the safety of our members.
Greenspring Tours gave the TCA a memorable one-of-a-kind experience at our convention with many “sold out” tours. Our members gave nothing but rave reviews about Greenspring Tours’ tour guides and the tours which they hosted.
On a personal note, your pleasant demeanor made working with you a very enjoyable experience.
Thanks to you and your staff for doing an outstanding job.